We are firmly committed to ensure online user privacy. The following passage outlines our information-gathering and dissemination practices for this website: www.MA-NHSolution.com.

Because protecting your privacy is important to us, National Grid does not sell, trade, rent, give, or distribute information about you to any third party. National Grid will not ask for your personal information via this Website. This Website has security measures in place to protect the loss, misuse, and alteration of the information under our control.

The Website Terms and Conditions apply to this Privacy Policy. We may modify this privacy policy at any time; please check back for updates.

Website Cookies

A cookie is a small text file that is stored on your computer. We use session ID cookies and persistent cookies on our website. A session ID cookie is temporary. Once you close your browser, the cookie terminates. A persistent cookie is stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following your Internet browser’s directions. On our websites, cookies are not used to invade the privacy of Internet users. The Website will not use cookies to collect information for contact or identification purposes. Our cookies are used to improve the user experience. Persistent cookies enable us to track website usage patterns and analyze trends in the aggregate data reports. This helps us to make the Website more useful to visitors. If users reject this cookie, they will continue to have full website access. This cookie does not include any personally identifiable information. We also use session ID cookies to create a continuous connection to the website; this type of cookie is only temporary and allows users to complete a form.

Links to Other Websites

Our Website links to other pages on the Internet. Third-party websites are not under the control of National Grid, and we are not responsible for their contents. Please be aware that we are not responsible for the privacy practices or the content of such websites. When you leave our site, we encourage you to read the privacy statements of each stage that collects personally identifiable information. If you provide any personal information while visiting these websites, you are solely responsible.

Children's Privacy Policy

The Website will not collect information that would let us or anyone else contact or personally identify children, unless their parent or legal sends us consent in writing. The Website will not promise special games, prizes, or other offers as a way to try to get more information than we need in order for children to take part in our activities.


National Grid makes no guarantee, warranty, or representation, expressed or implied (including implied warranties of merchantability and fitness for a particular purpose), with regard to the accuracy, completeness, usefulness, timelines, or suitability of the information being provided. It is expressly understood and agreed that neither National Grid nor its directors, officers, employees, or agents shall assume any liability or responsibility for any damages or claims resulting from any use or disclosure of the information being provided.

The access and use of any provided information shall be governed by the laws of the State of New Hampshire and the Commonwealth of Massachusetts.